← All family help

Apply and backup status lookup

Apply for tryouts at /tryouts (~90 seconds). After that, sign in to /portal for evaluations, offers, and roster decisions. Use /tryouts/status only if you cannot sign in.

Before you start

  • Player and parent contact info ready
  • Target team age group selected

Is this the right guide?

Use this if you

  • You have not applied yet.
  • You lost access to your email and need a limited public lookup.

Do not use this if you

SituationUse instead
You are a returning rostered family/help/sign-in
You are signed in and want the full hub/portal directly

When to use this

Your situationOpen this guide?
First-time tryout applicationYes
Signed in — track eval and offersNo
Cannot sign in — need status onlyYes

Steps

  1. Open /tryouts on the club site.Expected: Tryout application form loads with team and player fields.
  2. Complete and submit pre-registration.Expected: Confirmation screen; check email for portal login when staff provision it.
  3. Sign in at /login?from=/portal with the application email.Expected: Tryout hub appears on /portal — system of record from here forward.
  4. If you cannot sign in, use /tryouts/status as backup lookup only.Expected: Limited status — no development reads, roster player cards, or payments.

Where this shows up in the portal

Tryouts — Apply

Pre-registration (~90 seconds)Submit application
1
Tryouts apply form — start here before portal exists

Club site — /tryouts application

Troubleshooting

Applied but no portal login email

Likely cause: Provisioning runs after staff processing; email may lag.

Fix: Wait 24 hours; use /tryouts/status; then contact the club with application email.

/tryouts/status shows different info than portal

Likely cause: Backup page is intentionally limited.

Fix: Fix sign-in (see /help/sign-in) and use /portal as system of record.

What you still cannot do here

  • /tryouts/status does not replace the portal for enrolled families.
  • /portal/preview is marketing — not operational help.

Portal button labels may differ slightly — club staff can edit parent-facing copy at /admin/portal-copy. The headings in this guide match the default shipped text.