← All family help

See your player: card, development, performance

The player page holds vitals, season setup, performance stats, baseline tryout evaluation, and the coach development read when staff share it with parents.

Before you start

  • Signed in at /portal
  • Player linked to your guardian email

Is this the right guide?

Use this if you

  • You selected Open player page from My players.
  • You want the full development read or performance board.

Do not use this if you

SituationUse instead
You need to pay or unlock schedule/help/payments or /help/schedule
Tryout-only registration/help/tryout-night

When to use this

Your situationOpen this guide?
Check shared coach feedback mid-seasonYes
Confirm roster vitals for season setupYes
Order uniform sizesNo

Steps

  1. On /portal, find My players and select Open player page.Expected: Player hero shows name, team, season, and jersey number.
  2. Read the Player card for DOB, position, jersey, grad year, and school.Expected: Values match your records (read-only for parents).
  3. Scroll to Development read when staff have shared it (Shared with parents pill on home card).Expected: Rating, focus, and narrative appear; otherwise you see a building message.
  4. Review Performance and Baseline evaluation sections when posted.Expected: Season stats and locked tryout baseline display when data exists.

Where this shows up in the portal

Player card

Jordan Smith · 14U Navy

DOB · Position · Jersey · Grad · School

Development read

Shared with parents when coach publishes.

1
Player card — read-only vitals
2
Development read — hidden until coach checks Show in parent portal

Player page — card and development read

Troubleshooting

Coach says read is posted but I do not see it

Likely cause: Staff wrote a read but did not enable Show this read in the parent portal.

Fix: Ask coach to toggle parent visibility on the roster development editor.

Wrong player or missing player

Likely cause: Guardian email mismatch or player on another guardian account.

Fix: Staff verify guardian email on the roster record.

What you still cannot do here

  • Parents cannot edit vitals — use Season setup correction request.
  • Private coach notes never appear here — only the shared development read.

Portal button labels may differ slightly — club staff can edit parent-facing copy at /admin/portal-copy. The headings in this guide match the default shipped text.