Finish season setup
Each returning player has a Season setup checklist. Confirm the roster information is correct or send a correction request to staff. When profile and required payments are complete, you are ready for the season.
Before you start
- You are signed in at /portal
- At least one active player appears under My players or Season setup
Is this the right guide?
Use this if you
- You see Finish [name]'s season setup on the portal home or player page.
- Staff asked you to verify player vitals for the new season.
Do not use this if you
| Situation | Use instead |
|---|---|
| You are still in tryouts only (no roster player card) | /help/tryout-night and /help/roster-offer |
| You need to pay but profile is already confirmed | /help/payments |
| Schedule is locked | /help/schedule after payments |
When to use this
| Your situation | Open this guide? |
|---|---|
| Returning family at season start (highest yield) | Yes |
| Profile shows correction requested — wait for staff | Wait — finish the step before |
| Tryout-only account with no roster player | No |
Steps
- On /portal, find the Season setup section for your player.Expected: You see progress for Profile, Deposit, and Dues (when required).
- Select Open player page on that card (or Open player page from My players).Expected: You land on /portal/players/[playerId] with the full Season setup card.
- Review the Player card fields (DOB, position, jersey, grad year, school).Expected: The values match what you expect for your player.
- If everything is correct, select Looks correct (confirm profile).Expected: The profile step shows complete; staff see your confirmation.
- If something is wrong, select Request correction, check the fields that need fixing, and submit.Expected: Status changes to correction requested; staff update the roster and notify you.
- Complete any open Deposit or Dues steps shown on the same card (see /help/payments).Expected: Season setup shows You're set for the season when all required steps finish.
Where this shows up in the portal
Season setup · 14U Navy
- 1
- Confirm or request correction — forms only appear on the player page
Player page — confirm or request correction
Troubleshooting
I confirmed profile but setup still shows incomplete
Likely cause: Deposit or dues may still be open, or billing is required for your player.
Fix: Open /help/payments; pay or confirm with staff if you believe you are comped.
Correction requested for days with no change
Likely cause: Staff have not resolved the roster edit yet — expected, not broken.
Fix: Wait for staff; email the club if it has been more than a few business days.
What you still cannot do here
- You cannot edit player vitals directly — only confirm or request corrections.
- The portal home Season setup card shows status only; forms live on the player page.
Portal button labels may differ slightly — club staff can edit parent-facing copy at /admin/portal-copy. The headings in this guide match the default shipped text.